Contact

We're here to help. Whether you need information on our extinguishers, fire safety advice or would like to place an order, our team is at your disposal. Contact us using the form below or directly by telephone or email.

Address

ZI la Vallière, Building 14
06730 Saint André de la Roche
France

Telephone

Free call
+33 (0)4 22 45 05 44
(Customer service in French)

Email address

Information / Placing an order
contact@mondialextincteur.fr
Order tracking/SAV
sav@mondialextincteur.fr

Timetable

Monday to Friday
from 8.00 am to 5.00 pm

Send us a message

Frequently asked questions

Mondial Extincteur specialises in the sale of fire safety equipment: extinguishers, smoke detectors, emergency units, fire alarms, signage, boxes, fire blankets and evacuation equipment. We offer complete solutions for the protection of property and people, adapted to all environments.

Yes, all our products comply with the standards in force and are certified NF or CE these certifications guarantee the reliability, quality and regulatory compliance of our equipment.

Our products are aimed at both private individuals and professionals: businesses, shops, public buildings, co-ownership associations, local authorities and fire safety professionals. We offer solutions tailored to every type of installation, from private homes to commercial buildings.

The choice depends on the type of premises, its surface area and the risks present (electrical, chemical, thermal, etc.) To help you make your selection, don't hesitate to contact our team: we'll advise you on the products best suited to your needs.

Yes, Mondial Extincteur delivers in France and throughout the world. We work with specialised carriers to guarantee fast and secure deliveries, whatever the country of destination. To find out about delivery times and costs according to your geographical area, contact our customer service department.

Yes, all our products are covered by a manufacturer's warranty. In the event of a defect, Mondial Extincteur will exchange or replace the product according to the conditions specified in each product sheet. Our team is at your disposal for any after-sales service request.

Yes, we can provide you with a tailor-made quotation based on your requirements and quantities. To obtain a quotation, at the checkout stage, click on "Download quotation". You can also call us for a personalised estimate (quantity, specific material, etc.). Our team will get back to you as soon as possible.

Yes, Mondial Extincteur has large stocks and logistics solutions adapted to large orders, and we regularly help companies, public authorities and retailers with their supplies.

Once your order has been dispatched, you will receive a confirmation e-mail with a tracking number, so you can check the progress of your delivery at any time via the partner carrier's website.

We accept payment by credit card, bank transfer, cheque, Paypal or administrative mandate for public bodies. Transactions are completely secure to guarantee the confidentiality of your data.