Contact

We're here to help. Whether you'd like information on our extinguishers, advice on fire safety or to place an order, our team is at your disposal. Contact us via the form below or directly by phone or email.

Address

ZI la Vallière, Building 14
06730 Saint André de la Roche
France

Phone

Free call
+33 (0)4 22 45 05 44
(Customer service in French)

Email address

Information / Ordering
contact@mondialextincteur.fr
Order tracking/SAV
sav@mondialextincteur.fr

Opening hours

Monday to Friday
from 8.00 am to 5.00 pm

Send us a message

Frequently asked questions

Mondial Extincteur specializes in the sale of fire safety equipment: extinguishers, smoke detectors, emergency units, fire alarms, signage, boxes, fire blankets and evacuation equipment. We offer complete solutions for the protection of property and people, adapted to all environments.

Yes, all our products comply with current standards and are certified NF or CE these certifications guarantee the reliability, quality and regulatory compliance of our equipment.

Our products are designed for both private and professional customers: businesses, retail outlets, public buildings, condominium managers, local authorities and fire safety professionals. We offer solutions tailored to every type of installation, from private homes to commercial buildings.

The choice depends on the type of premises, its surface area and the risks present (electrical, chemical, thermal, etc.). To help you make your selection, please contact our team: we'll advise you on the products best suited to your needs.

Yes, Mondial Extincteur delivers in France and all over the world. We work with specialized carriers to guarantee fast, secure deliveries, whatever the destination country. To find out about delivery times and costs for your geographical area, please contact our customer service department.

Yes, all our products come with a manufacturer's warranty. In the event of a defect, Mondial Extincteur will exchange or replace the product according to the conditions specified in each product sheet. Our team is at your disposal for any after-sales service request.

Yes, we can provide you with a customized quote according to your needs and quantities. To obtain a quote, at the checkout stage, click on "Download quote". You can also call us for a personalized estimate (quantity, specific material, etc.). Our team will get back to you as soon as possible.

Yes, Mondial Extincteur has extensive stocks and logistical solutions for large orders, and we regularly help companies, public authorities and retailers with their supplies.

Once your order has been dispatched, you'll receive a confirmation e-mail with a tracking number, so you can check the progress of your delivery at any time via the partner carrier's website.

We accept payment by credit card, bank transfer, cheque, Paypal or money order for public bodies. Transactions are completely secure to guarantee the confidentiality of your data.